Introducing dental non-technical skills to dental nurses

Speaker: Julia Armstrong, Geraldine Birks and Sarah Manton

Date: April 24, 2020

Time: 15:00‐16:00

Room: Speaker room 1

Session aims

This session is relevant to dental nurses and DCPs working in any dental environment. The aims are to introduce dental nurses to the concept of non-technical skills, to explain their importance for patient safety and to show why good non-technical skills are essential for optimal team-working.

Session objectives

  1. To demonstrate the relevance of good non-technical skills for dental nurses.
  2. To describe the development of a new system for assessing the non-technical skills of dental nurses.
  3. To show how non-technical skills for nurses is complementary to the assessment of non-technical skills for dentists (DeNTS).

Learning outcomes

  1. Understand when to use a DeNTS assessment system to support learning and development for dental nurses and DCPs.
  2. Describe the relevance of non-technical skills for patient safety and discuss the practical application of DeNTS in clinical situations.
  3. Appreciate the importance of non-technical skills for good team-working.

eCPD development outcomes

  • A – Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk.
  • B – Effective management of self and effective management of others or effective work with others in the dental team, in the interests of patients, providing constructive leadership where appropriate.
  • D – Maintenance of skills, behaviours and attitudes which maintain patient confidence in you and the dental profession and put patients’ interests first.

Our new booking system includes lecture sessions to allow you to create a personalised Scottish Dental Show timetable, however lecture session entry (speaker rooms 1-4) is on a first-come-first-served basis and cannot be guaranteed.

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the Scottish Dental Show 2020

In light of the latest advice from the UK and Scottish Governments, we have taken the decision to postpone  this year’s Scottish Dental Show to a date later in 2020.